Which luxury goods teams is Cortelune AI designed for?+
Luxury fashion houses, leather goods makers, couture ateliers, footwear and accessories teams can coordinate commissions, specifications, sourcing, production, quality, fulfillment, and after-sales repairs.
How does subscription pricing work?+
The starting monthly platform price is shown above. Your final scope depends on your selected workflows, atelier and boutique footprint, integrations, and deployment requirements.
Is AI API usage included?+
AI API usage is charged separately. Clients must recharge their AI credit balance based on their usage. Agree model routing and usage controls during implementation.
What does onboarding cover?+
Onboarding prepares product specifications, material and supplier records, atelier workflows, quality checklists, and user permissions. Integration, migration, and training scope are agreed for your rollout.
Who approves commercial and production decisions?+
Your authorized team reviews quotations, specification releases, material substitutions, production changes, quality release, and settlement adjustments. AI recommendations support those decisions with operational evidence.
Can we begin with one atelier or collection?+
Yes. Scope a pilot around a collection, atelier, or selected module, confirm the required data and approval steps, and expand after reviewing the results.
Can existing systems be connected?+
Connections are scoped around your existing ERP, product lifecycle management, inventory, commerce, finance, and communication systems. Availability depends on licences, API access, security configuration, and implementation scope.
Does the platform certify our compliance?+
No. Standards support helps your team organize documentation and approval evidence. Legal obligations remain with you as licensee; use your own counsel or compliance officer to determine applicable requirements.
How is after-sales care handled?+
Track the product reference, condition photographs, assessment, client estimate approval, repair work, quality checks, and return delivery in a service history linked to the original product.
Are hardware and implementation included?+
Hardware, installation, and integration are not included in the standard subscription. Additional charges depend on selected devices, required integration modules, and implementation scope.