Partivanta AI runs the shop end to end — vehicle intake and triage, evidence-backed diagnostics, fitment-checked estimating, capacity-aware dispatch, service execution with QC, checkout reconciliation, and predicted maintenance windows — on one set of live dashboards your advisors and technicians already share.
The Dashboard is the first screen your service manager opens. It reads today’s vehicle load, labor utilization by bay, the approval rate on live estimates, and on-time completion against the promised window — then narrates the next actions to hold the day: expediting parts for a delayed calibration, sending the approval reminder that’s been sitting for an hour, reserving a technician for brake QC.
app.partivanta.ai/dashboardLIVE · DASHBOARD
Partivanta AI — repair-order Dashboard
18cars
Vehicles in process
Up 3 on yesterday, with 5 projected to finish today.
82%labor
Labor utilization
+6% this week — Bay B-04 is near capacity.
78%approved
Estimate approval
+4 pts this month — brake jobs approve fastest.
91%on time
On-time completion
+5 pts this week — 3 jobs carry delivery risk.
AI recommendations
Confirm the ADAS bay before 14:00, expedite SYN-RO-2091’s calibration equipment, send the approval reminder waiting on three vehicles, and reserve technician T-409 for brake QC.
The Nestack automotive suite
Built for every corner of automotive.
Automotive operations move differently in every field, with unique teams, workflows, documents, and decisions. Your tools should be built to work the way your industry does.
Partivanta AI is not a bolt-on tool sitting beside the shop management system — the intake record follows the car through diagnostics, estimating, parts, dispatch, service and predicted maintenance without anyone retyping it.
app.partivanta.ai/intakeLIVE · INTAKE
Intake — Partivanta AIIntake
Intake
A triaged repair order before the tech opens the hood
The moment a car checks in, the concern goes through AI Triage Suggestion — a grinding-at-low-speed complaint resolves to System: Brakes, Condition: Low-speed braking, Symptom: Grinding noise with 94% confidence, and the customer's original words are kept alongside the structured fields.
The Vehicle History rail loads recalls, deferred work and prior service — one deferred rear-brake recommendation from March 2025 is already flagged — so the advisor sends the ticket to Diagnostics with the possible-cause area (front brake pads / rotors) attached.
app.partivanta.ai/diagnosticsLIVE · DIAGNOSTICS
Diagnostics — Partivanta AIDiagnostics
Diagnostics
Every finding earns its place on the evidence path
Concern → Scan & Codes → Tests → Measurements → Analysis → Findings — the workbench walks the technician through it in that order, with stored DTCs (P0A21, C1187, U0121) surfaced against the system diagram and the AI Diagnostic Assistant sitting at 91% evidence relevance.
The next test appears on the path with a Suggested Next Steps card — inspect the front wheel speed sensor wiring, check resistance, verify signal output — and nothing is declared a failure until the technician marks the finding confirmed.
app.partivanta.ai/estimatingLIVE · ESTIMATING
Estimating — Partivanta AIEstimating
Estimating
A priced, approvable estimate with every check passed
Recommended Services are grouped by priority — Immediate, Recommended, Monitor — with labour hours, parts count, price and margin all live. AI Estimate Check runs on the side: labour operations complete, parts fitment verified, margin within target range, and a review-flagged related service the composer surfaced from the finding.
Shop supplies, environmental fee and tax roll into the estimate summary at the bottom, so the number the advisor sends the customer is the number the invoice will match when the repair completes.
And the shop floor the ticket has to move across.
Parts, dispatch, service execution and the maintenance plan share one record — no separate spreadsheet, no second entry.
app.partivanta.ai/partsLIVE · PARTS
Parts — Partivanta AIParts
Parts
Sourcing walks Vehicle Configuration → Required Parts → Featured Parts Options with a fitment-confidence score on each candidate, live supplier availability and a Show-compatible-only toggle — so the parts desk stops guessing between two near-identical SKUs.
app.partivanta.ai/dispatchLIVE · DISPATCH
Dispatch — Partivanta AIDispatch
Dispatch
Shop Dispatch reads 18 active repair orders across Ready → Assigned → In Service → Blocked → QC lanes, watches Technicians On Duty and Total Labor Capacity, and calls out blockers waiting on parts before the promise time slips.
app.partivanta.ai/serviceLIVE · SERVICE
Service — Partivanta AIService
Service
The service record follows authorized work through Ready → In Service → Verification → QC → Complete, with a live service timer, parts used, and required QC checks (road test, post-repair scan, brake pedal feel) enforced before the ticket can close.
app.partivanta.ai/maintenanceLIVE · MAINTENANCE
Maintenance — Partivanta AIMaintenance
Maintenance
The maintenance timeline plots completed service, measured wear and AI-predicted future windows against mileage — 88,000 mi oil change due, 102,000 mi brake-fluid service, 110,000 mi coolant — with an AI Insights panel calling out tire wear trending 2–4 weeks earlier than expected.
How it works
Three moves from the drop-off lane to the invoice.
Partivanta AI sits across the whole job — the write-up at the door, the evidence chain that backs the estimate, the bay plan that gets the car out, and the maintenance window that brings it back. Same record, start to finish.
01
Step one — intake & diagnostics
Check the car in, prove the finding
The customer's words — "shudders at 60", "grinding on the left front" — hit Partivanta AI at the door and come out structured: system, condition, symptom, possible-cause area. The vehicle history rail loads recalls, deferred work and prior service against the VIN so nothing is missed.
Diagnostics walks the technician down the evidence path — scan codes, targeted tests, measurements, analysis — and no failure is declared until a finding is confirmed against real readings.
AI Triage Suggestion structures the concern with a confidence score
Stored DTCs, freeze-frame data and live PIDs pinned to the finding
Deferred work and prior repairs surfaced before the tech is dispatched
02
Step two — estimate & parts
Price the work, source the part
The Estimate Composer converts confirmed findings into repair packages — labour hours from your flat-rate book, parts at your supplier pricing, shop supplies and tax rolled in — and the AI Estimate Check runs quiet-fitment, margin and duplicate-operation checks before the number leaves the shop.
Parts Sourcing walks Vehicle Configuration → Required Parts → Featured Options with fitment-confidence scores and live supplier availability, so the ETA the advisor promises is the ETA the parts desk can hit.
Fitment auto-filtered against year, make, model, engine and trim
Estimate versioned against the VIN, not a loose PDF
03
Step three — dispatch, service & maintenance
Run the bay, close the loop
Shop Dispatch reads bay time, technician skill and parts readiness, so a two-hour job doesn't land in a forty-minute slot and a delayed calibration doesn't quietly slip its promise time. Service execution enforces QC — road test, post-repair scan, brake-pedal feel — before the ticket is allowed to complete.
Once the RO closes, Maintenance forecasting turns the measured wear and mileage velocity into the vehicle's next service windows, and the reminder is queued back to the advisor.
Jobs scheduled against actual bay, lift and technician availability
Required QC evidence enforced at the ticket, not on a paper checklist
Predicted maintenance windows sit on the same VIN record
18
vehicles in process
82%
labor utilization
78%
estimate approval
91%
on-time completion
Traditional SaaS vs Partivanta AI
Don’t settle for the AI your software chose.
Most platforms ship one generic model and you work inside its limits. Partivanta AI puts an orchestration layer between the shop floor and the model, so every step of a repair order runs on the intelligence that suits it.
Traditional SaaS
Built-in AI
One model, one pass, and no step you can point somewhere else.
You work within its limits.
Partivanta AI · Routed Intelligence
01
Read handwritten ROs and scan intake sheets
Vision OCR, customer symptom extraction and intake write-up parsing at check-in.
Mistral
Document AI
02
Triage complaint and map possible-cause system
Symptom matched to brakes, steering, electrical, engine or HVAC with confidence score.
Open Weights
Inference Providers
03
Hold full VIN history and OEM service manuals in context
Prior repair orders, deferred work, recalls and technical service bulletins kept together.
Gemini
Gemini API
04
Parse live DTCs, freeze frames and sensor telemetry
OBD-II fault codes mapped to confirmed failure paths and suggested diagnostic tests.
OpenAI
Responses API
05
Compose labour times, supplier parts and estimate packages
Flat-rate labour lines, parts fitment verification and gross margin checks compiled.
Claude
Messages API
06
Score repair order confidence and route advisor approval
High-risk lines flagged for service manager review before customer authorization.
DeepSeek
DeepSeek API
ONE RECONCILED REPAIR-ORDER RECORD
18 ACTIVE BAYS · 94% TRIAGE CONFIDENCE · 0 DISPUTED LABOUR LINES
Note: Model names are the property of their owners and appear here only to say which APIs an intake step can be routed to. No endorsement or partnership is implied. Models are named without version numbers because the frontier re-ranks faster than a page can be edited.
Compliance
The standards a service shop is held to.
Refrigerant handling, chemical hazard communication, used-oil disposal, ECU reprogramming access and written warranty disclosure are all audited at the shop, not at head office. Partivanta AIkeeps the evidence on the repair order as the work happens.
EPA §609
Clean Air Act Section 609 — Motor Vehicle Air Conditioning Refrigerant Handling
Governs who may service vehicle A/C and how refrigerant is recovered. Every A/C repair order logs the technician's Section 609 certification and the recovery record on the ticket.
29 CFR 1910.1200
OSHA Hazard Communication Standard
Requires labels and safety data sheets for every chemical on the shop floor. Shop solvents, brake cleaners and oils resolve to their current SDS inside the Service workflow.
40 CFR 279
EPA Standards for the Management of Used Oil (RCRA)
Sets how used oil, filters and hazardous waste are stored, labelled and hauled away. Every oil service logs container, volume and transporter against the repair order at Checkout.
SAE J2534
SAE J2534 Pass-Thru Vehicle ECU Reprogramming
The standard interface for reflashing vehicle control modules. Diagnostics records each pass-thru session and the OEM subscription reference against the vehicle history.
Magnuson-Moss
FTC Magnuson-Moss Warranty Act (15 U.S.C. §2301)
Governs written repair authorizations and warranty disclosures at the service counter. Estimating and Checkout capture the customer's signed authorization the Act requires.
Note: These are standards the platform is built to support inside your workflows — obligations that fall on you as the licensee. They are not certifications held by us, and support in the product is not a substitute for your own counsel or compliance officer.
Hardware
First-party kit for the shop floor.
We build the companion devices too. Each one arrives pre-paired with your Partivanta AI workspace and streams straight into a named dashboard module, so what happens in the bay reaches the repair order without anyone typing it in.
Partivanta Bay OBD Reader
Clips into the vehicle's OBD-II port the moment it rolls in and streams live DTCs, freeze-frame data and sensor telemetry over Bluetooth into your Diagnostics workspace — the ticket opens with the fault codes already on it.
Partivanta Charging System Sensor
A clamp-on 12V sensor that reads battery state-of-health, cold-cranking amps and alternator load at Intake, then pushes each reading straight into the Diagnostics evidence path — no paper form, no manual entry.
Partivanta Tread Depth Probe
Handheld wireless probe that captures tire tread depth per wheel position and syncs the measurements to the vehicle's Intake record, so the Estimating quote is ready with tire evidence before the advisor sends it.
Note: Hardware, installation, and integration are not included in the standard subscription. Additional charges apply based on the hardware selected, integration modules required, and implementation scope.
Connectivity
Your whole stack, connected.
CDK Global, Reynolds & Reynolds, Mitchell 1, ALLDATA, PartsTech, Worldpac — and the rest of what your shop already runs on. 16 integrations across the automotive aftermarket workflow, every one reading the tool’s own public API.
CDK Global
Mitchell 1
ALLDATA
PartsTech
Tekmetric
Shopmonkey
QuickBooks
Stripe
Salesforce
Slack
Outlook
Teams
CDK Global
Mitchell 1
ALLDATA
PartsTech
Tekmetric
Shopmonkey
QuickBooks
Stripe
Salesforce
Slack
Outlook
Teams
CDK Global
Mitchell 1
ALLDATA
PartsTech
Tekmetric
Shopmonkey
QuickBooks
Stripe
Salesforce
Slack
Outlook
Teams
CDK Global
Mitchell 1
ALLDATA
PartsTech
Tekmetric
Shopmonkey
QuickBooks
Stripe
Salesforce
Slack
Outlook
Teams
Shopmonkey
Tekmetric
PartsTech
ALLDATA
Mitchell 1
CDK Global
DocuSign
SharePoint
OneDrive
Pipedrive
Monday
Acumatica
Shopmonkey
Tekmetric
PartsTech
ALLDATA
Mitchell 1
CDK Global
DocuSign
SharePoint
OneDrive
Pipedrive
Monday
Acumatica
Shopmonkey
Tekmetric
PartsTech
ALLDATA
Mitchell 1
CDK Global
DocuSign
SharePoint
OneDrive
Pipedrive
Monday
Acumatica
Shopmonkey
Tekmetric
PartsTech
ALLDATA
Mitchell 1
CDK Global
DocuSign
SharePoint
OneDrive
Pipedrive
Monday
Acumatica
Note: Tool names and marks belong to their respective owners. No endorsement or partnership implied.
Pricing
One flat price for the whole service bay.
No tiers to decode, no per-seat licences, no module you have to unlock later. One subscription covers the shop — intake through invoice — and it does not change when you hire your next technician.
Starting at
$200/mo
That covers all eight modules — dashboard, intake, diagnostics, estimating, parts, dispatch, service execution and predicted maintenance — live on day one.
Every technician, advisor and bay in the shop — no per-seat maths
All eight dashboard modules, live from day one
Unlimited repair orders, estimates and vehicle records
Onboarding with your DMS, parts vendors and payment processor
Note:
AI API usage is charged separately. Clients must recharge their AI credit balance based on their usage.
A one-time setup that gets your bays live before the first billing cycle — we load your active vehicle and repair-order history, connect the DMS, parts suppliers and payment processor you already run, and tune Partivanta AI's intake triage, diagnostics evidence chain, estimate composer and dispatch board to your shop's real bays, lifts and technicians. Each fee below is a starting point: we scope the final onboarding once we understand your environment, security needs, integrations, data volume, compliance requirements and whether you run in our cloud or your own.
Essential
$1,000+one-time
Kickoff call to map your bays, service lanes and the systems you already run
Workspace provisioning with advisor, technician and shop-manager roles set
Import of your active vehicle records, customers and open repair orders
Your parts price file loaded and matched against the live catalogue
Flat-rate labour book connected so estimates price against your own times
Intake triage routing configured to your service, quick-service and parts desks
Standard DMS or shop-management link connected for read and write-back
Go-live check across all eight modules before your first billing cycle
Plus
Most shops
$2,500+one-time
Everything in Essential, plus:
Guided migration of historical repair orders and service history, validated per VIN
Two integrations wired up — parts-vendor catalogues, payment processor or your DMS
Dispatch tuned to your real bays, lifts, alignment racks and technician certifications
Custom estimate templates, approval thresholds and shop-supply and tax rules configured
Live training for advisors, the parts desk and technicians, with a recording
A dedicated onboarding specialist through your first weeks on the floor
Enterprise
$5,000+one-time
Everything in Plus, plus:
Rollout plan across multiple stores or franchise locations on shared standards
Bespoke DMS, accounting and SSO integrations built to your stack
Bulk migration of multi-year repair, parts and maintenance history, cleansed and VIN-reconciled
Maintenance forecasting calibrated to each location's fleet, mileage velocity and intervals
Role-based training tracks and admin enablement for your service managers
A named onboarding manager with a committed go-live date across every site
Where it runs
Run the platform whichever way your team’s data policy needs — the subscription is the same either way; only onboarding may differ by environment.
Cloud (SaaS)
Runs in Nestack’s managed cloud — the fastest way to start. We provision your workspace and your bays are running Partivanta AI the same week, with updates and scaling handled for you.
Private / self-hosted
The same platform deployed inside your own infrastructure — your cloud, VPC, or on-prem — for shops that keep VIN, repair-order and customer data in-house. Your shop data never leaves your environment, and the monthly subscription stays the same.
The subscription is identical on either model; only the onboarding scope differs by your security and deployment requirements.
Partivanta AI ships
Diagnostics and repair-order agents, in production, reading real shop telemetry.
Structured records from customer concerns, OBD-II DTCs, parts catalogues, and flat-rate labour times — live in your DMS, parts supplier, and shop targets through documented API integrations, with each agent mapped to the modules your team already runs.
Symptom triage and diagnostic evidence agents
Estimate verification, parts fitment and QC dispatch agents
Both catalogued in playbook 2.04
Sister platform — Nestack Agent Care
P 04 · 23 playbooks
Your automotive AI agents, run like production systems.
Telemetry, evaluations, guardrails, human review and incident response — pinned to the Automotive industry playbook so diagnostics, estimating and dispatch agents stay reliable from intake through release.
Automotive agents are catalogued in playbook 2.04 of 23.
Tool names and marks belong to their respective owners. No endorsement or partnership implied.
FAQ
Questions from the service drive.
What Partivanta AI does across intake, diagnostics, estimating, parts and dispatch — and what it expects from the shop you already run.
Still something specific to your floor? Book a demo and ask it on the call.
What is included in the Partivanta AI subscription?
Your subscription gives your team access to the complete Partivanta AI workflow — Dashboard, Intake, Diagnostics, Estimating, Parts, Dispatch, Service, Checkout, and Maintenance. The goal is to give the service drive, technicians, parts team, and shop management one connected operating workflow rather than charging you separately every time work moves to another part of the repair order.
How is the subscription priced?
Pricing is based on the operating setup you need, including factors such as shop size, locations, workflow requirements, and integrations. We confirm the exact monthly subscription before you commit, so you know what is included and what it will cost. There are no surprise module charges added after the workflow has been agreed.
Do I need to replace my current shop-management system?
No. You do not have to rip out the system your shop already depends on just to start using Partivanta AI. We can configure the platform around your existing workflow and determine what should stay in your current system, what should run in Partivanta AI, and where information needs to move between them. A full replacement can be considered separately if that is what your operation actually needs.
How quickly can we get the platform running?
That depends on the number of locations, integrations, data sources, and workflow changes involved. A straightforward shop setup can move much faster than a multi-location operation with several existing systems. Before the subscription starts, we scope the rollout with you and establish what needs to be configured, connected, tested, and approved so your team knows what implementation will involve.
Will this actually save my service advisors and technicians time?
That is where Partivanta AI is designed to create value. Advisors spend less time re-entering customer concerns, rebuilding estimates, checking parts across disconnected screens, chasing approvals, and working out where a repair order is stuck. Technicians get the concern, diagnostic evidence, authorized work, parts status, and QC requirements in the same repair context. The result you should measure is less administrative handling around each repair order and more productive time on actual service work.
How do we know whether it is paying for itself?
Partivanta AI makes the operating impact measurable. You can track estimate approval, labor utilization, repair-order cycle time, parts delays, on-time completion, deferred work, comeback activity, and other agreed shop KPIs before and after rollout. That lets you evaluate the subscription against improvements in throughput, recovered technician time, approved work, and customer retention instead of relying on an AI feature count.
What happens when the AI gets something wrong?
The AI assists the workflow; it does not replace the person responsible for the repair. Diagnostic suggestions remain suggestions until a technician verifies the evidence. Estimate recommendations can be reviewed before they reach the customer. Fitment exceptions are surfaced for confirmation, and maintenance forecasts show the information behind the prediction. Your team stays in control of decisions that affect diagnosis, authorization, parts, repair, and vehicle release.
Can we use it across multiple shops?
Yes. Partivanta AI is designed to support operations beyond a single service drive. Each location can run its own vehicles, repair orders, technicians, bays, parts activity, and daily workload while authorized management can see performance across locations. Configuration can also account for differences such as labor rates, bay capacity, staffing, and operating processes between shops.
What support do we get after we subscribe?
Support does not stop when the platform goes live. We help with onboarding, configuration, workflow questions, and issues that affect day-to-day use. For integrations or larger operational changes, the required support and responsibilities are agreed during implementation so your service team knows exactly where to go when something needs attention.
Is our customer and vehicle data secure?
Customer, vehicle, repair-order, diagnostic, pricing, and service-history data can contain sensitive operational information, so access is controlled by the permissions configured for your deployment. During purchase and implementation, we can walk your team through the applicable hosting, access, retention, integration, backup, and security arrangements before you provide production data.
Do we have to move all our historical data before we start?
No. A large historical migration does not need to become a blocker to adoption. We can determine which records are actually useful to bring into Partivanta AI — such as active vehicles, open repair orders, service history, deferred work, parts information, or customer records — and phase additional history where it creates operational value.
Can we see it working with our shop process before we buy?
Yes. The most useful demo is based on how your operation actually runs. Show us your service flow, number of bays, technician structure, estimating process, parts workflow, and the systems you currently use. Where appropriate, sample or anonymized repair-order data can be used to demonstrate how the workflow would operate for your team before you make a subscription decision.
