Entertainment & Leisure / Gaming & RecreationOPS–001 / Unified Venue Operations

Venue Control

Players in gaming chairs at rows of PC stations in a gaming loungeA01 / Gaming Floor
Player with headphones holding a controller in front of a monitor and laptopA02 / Console Play
Row of players with headsets competing at PC stations in a neon-lit esports arenaA03 / Esports Arena
Game controller, keyboard and mouse under pink and purple neon lightA04 / Equipment
Gaming headset resting by a keyboard and a lit PC at a gaming stationA05 / Stations
Player with a headset using a controller during a space shooter game on a large monitorA06 / Sessions

Keep every attraction running.
Make every guest experience count.

Book a demo ↗Bookings / Attractions / Gameplay / Settlement

The platform / 01

LESS DOWNTIME.
MORE
PLAY.
MORE
CONTROL.

One unified system for every entertainment venue operation, from booking to settlement.

Thozqemvurik AI connects customer bookings, attraction readiness, guest admissions, gaming credits, live sessions, equipment maintenance, prize redemption, and financial settlement in one seamless workflow. Keep venue operations, equipment availability, guest experiences, and payments aligned from the first reservation to the final shift closeout.

PS–001 / Main Dashboard

Venue Operations Overview

Monitor attraction availability, booking fulfillment, repair time, and cash variance across your venue. Thozqemvurik AI connects booking demand forecasts, live operational monitoring, performance analysis, and issue prioritization to surface operational risks before they reach your guests.

Illustrative product UI. Open the preview to explore the complete Dashboard.

Thozqemvurik AI venue operations dashboard

The Nestack operations suite

Multi-industry AI ecosystem

Built for every corner
of entertainment operations.

Productions, media, events and live performance each move differently, with their own teams, workflows, documents and decisions. Explore our specialized sister platforms engineered for complex delivery.

The operations / 02

BEFORE
THE GUEST.
AFTER THE
EXPERIENCE.

Every entertainment experience begins with a booking and ends with verified service and settlement. Thozqemvurik AI connects seven specialized operational modules to manage reservations, attraction readiness, admissions, live sessions, equipment repairs, prize fulfillment, and financial closeout in one seamless workflow.

PS–002 / Module 01

Bookings

Capture customer inquiries, verify attraction capacity, detect scheduling conflicts, and generate accurate quotations and confirmed reservations.

See it in your workflow↗
Bookings product screen
PS–003 / Module 02

Attraction Readiness

Review opening inspections, identify missing safety evidence, detect equipment restrictions, and verify attraction availability before guest access.

See it in your workflow↗
Attraction Readiness product screen
PS–004 / Module 03

Admissions & Credits

Verify guest entry and payments, activate gaming cards, match issued credits with transactions, and identify incorrect reloads or deductions.

See it in your workflow↗
Admissions & Credits product screen
PS–005 / Module 04

Sessions & Events

Track live gaming sessions and events, detect schedule overruns, verify activity completion, and identify interruptions or unfulfilled services.

See it in your workflow↗
Sessions & Events product screen
PS–006 / Module 05

Equipment Maintenance

Analyze equipment faults, retrieve repair guidance, verify test evidence, track downtime, and prepare equipment for authorized technical release.

See it in your workflow↗
Equipment Maintenance product screen
PS–007 / Module 06

Prize Redemption

Verify earned ticket balances, process prize redemptions, reconcile inventory movements, detect stock discrepancies, and forecast replenishment needs.

See it in your workflow↗
Prize Redemption product screen
PS–008 / Module 07

Settlement & Closeout

Match deposits and payments, verify final invoices, detect cash and settlement discrepancies, and prepare accurate financial closeout and shift handover records.

See it in your workflow↗
Settlement & Closeout product screen

The intelligence / 03

INTELLIGENCE
BEHIND
EVERY EXPERIENCE.

Different entertainment operations demand different intelligence.

From booking verification and attraction inspections to gaming credit reconciliation, equipment maintenance, and financial closeout, Thozqemvurik AI connects specialized AI services to operational records, business rules, and human approvals.

Side A / Conventional AI

One model.
Every task.

Venue request → Generic AI → General response

Bookings, inspection checklists, gaming transactions, and maintenance records are processed without the specialized operational checks needed to support reliable venue decisions.

Side B / Thozqemvurik AI

The right intelligence for
every venue decision.

Venue record → Specialized AI → Verified result → Authorized action

Connect booking details, inspection evidence, gaming transactions, and maintenance records to the appropriate AI capabilities while keeping safety decisions and financial approvals under human control.

Available via provider API

Anthropic / Claude

Tool: Claude Messages API

Extract booking requirements from group event inquiries, interpret package conditions, identify missing reservation information, and explain scheduling conflicts for staff review.

Modules: Bookings / Sessions & Events

Provider documentation ↗
Available via provider API

Google / Gemini

Tool: Gemini API — GenerateContent

Analyze uploaded attraction inspection images and compatible video evidence, identify visible conditions requiring review, and summarize guest incident footage when available.

Modules: Attraction Readiness / Sessions & Events

Provider documentation ↗
Available via provider API

Mistral AI

Tool: Mistral Document AI — OCR API

Extract structured information from uploaded inspection checklists, payment receipts, maintenance reports, supplier invoices, and cashier closing statements for downstream verification.

Modules: Attraction Readiness / Equipment Maintenance / Settlement & Closeout

Provider documentation ↗
Available via provider API

Cohere

Tool: Cohere Rerank API

Rank relevant equipment manual sections, maintenance procedures, inspection requirements, and incident records to help staff investigate faults using supporting evidence.

Modules: Equipment Maintenance / Attraction Readiness

Provider documentation ↗

Note: Model names and marks are the property of their owners and appear here to say which APIs a workflow step can be routed to. No endorsement or partnership is implied.

How it works / 04

FROM BOOKING
TO VENUE CLOSEOUT.

01

Prepare the experience

Capture reservations, verify packages and guest counts, check attraction availability, and confirm equipment readiness before admitting guests.

02

Run the experience

Verify admissions and gaming credits, coordinate live sessions, track activity completion, and manage equipment faults and prize redemptions.

03

Verify the closeout

Compare delivered activities with bookings, reconcile payments and prize inventory, investigate discrepancies, and prepare final invoices and shift handover records.

Beyond the dashboard / 05

Your Thozqemvurik AI agents run like connected entertainment operations.

An entertainment venue runs from the first booking to final settlement. It needs an operational system at every step, not another chat window.

  1. Workflow A customer submits a group booking request for a VR gaming experience, including guest count, preferred time, activities, and package requirements.
  2. Agents Extract booking requirements, verify attraction capacity, check inspection records, identify scheduling conflicts, match payments with gaming credits, and flag operational exceptions for human review.
  3. Tools Booking forms, event contracts, package price sheets, inspection checklists, equipment registers, payment receipts, gaming card transactions, maintenance logs, prize inventory records, and settlement statements.
  4. Execution Verified bookings move to Attraction Readiness. Approved attractions support Admissions & Credits and Sessions & Events. Equipment faults move to Maintenance, ticket rewards move to Prize Redemption, and completed service records move to Settlement & Closeout with required human approvals.
  5. Outcome Confirmed bookings, verified guest access, completed gaming sessions, traceable equipment repairs, reconciled prize inventory, accurate final invoices, and documented shift closeout.

AI workflows follow your venue's operating rules, equipment restrictions, financial approval limits, and applicable safety requirements.

Explore Thozqemvurik AI Agents ↗

Tools & integrations / 06

ENTERTAINMENT SYSTEMS.
WORKING TOGETHER.

Connect venue bookings, gaming systems, and financial records with Thozqemvurik AI. These supported integration technologies enable the exchange of reservation details, game-credit transactions, operational activity, and settlement evidence across your entertainment operations.

Venue Booking & Scheduling

ROLLER / REST API

Exchange booking details, attraction capacity, available time slots, and reservation records to support scheduling, guest admission, and booking verification.

Gaming Cards & Credits

Embed / Embed API

Access gaming card balances, transaction histories, and compatible game records to verify credit issuance, investigate disputed deductions, and support arcade operations.

Financial Reporting & Reconciliation

Embed / Central Reports API

Retrieve supported sales, transaction, and venue reporting data to compare recorded activity with payment records and support financial reconciliation and shift closeout.

Note: Tool names and marks belong to their respective owners. No endorsement or partnership implied. Integration availability depends on your existing systems, licences, API access, security configuration and implementation scope.

Standards / 07

Keep every attraction safe.
Protect every transaction.

ASTM F770

Ownership, Operation, Maintenance, and Inspection of Amusement Rides and Devices

Daily opening inspections, operator checks, and maintenance records are kept as evidence in Attraction Readiness and Equipment Maintenance for rides and amusement devices such as VR motion simulators.

ISO 17842-2

Safety of Amusement Rides and Amusement Devices — Operation and Use

Inspection, testing, and release-to-service steps are tracked so restricted equipment stays out of bookings until authorized staff clear it.

PCI DSS v4.0

Payment Card Industry Data Security Standard

Card payments and game-card reloads are reconciled in Admissions & Credits and Settlement & Closeout using processor references, without storing full card numbers.

OSHA 1910.147

The Control of Hazardous Energy (Lockout/Tagout)

Equipment under repair is held as restricted in Equipment Maintenance until the work order, test evidence, and technical release are recorded.

GDPR

General Data Protection Regulation

Guest names, contact details, and card account records in Bookings and Admissions & Credits are handled with access controls, retention rules, and export or deletion on request.

Note: These are standards the platform is built to support inside your workflows — obligations that fall on you as the operator. They are not certifications held by us, and support in the product is not a substitute for your own counsel or compliance officer.

Hardware add-ons / 08

EQUIPPED FOR ENTERTAINMENT OPERATIONS.

Connect physical prize inventory with Thozqemvurik AI to streamline reward fulfillment, verify stock movements, and identify inventory discrepancies.

Handheld barcode scanner reading the barcode label on a small parcel, with its stand beside it

Handheld Barcode Scanner

Scan prize barcodes to identify products, verify available inventory, and record reward fulfillment. AI compares redemption transactions with stock records, detects discrepancies, and recommends replenishment when inventory runs low.

Note: Hardware, installation, and integration are not included in the standard subscription. Additional charges apply based on the hardware selected, integration modules required, and implementation scope.

The full entertainment experience / 09

ONE PLATFORM.
EVERY VENUE OPERATION.

PS / SubscriptionEntertainment & Leisure / Gaming & Recreation

Starting at $200/mo

All eight modules, from Dashboard and Bookings to Prize Redemption and Settlement & Closeout.
One connected platform for entertainment venue operations.

Note: AI API usage is charged separately. Clients must recharge their AI credit balance based on their usage.

USD subscription.
One-time onboarding is separate.

Know more ↗

Onboarding / 10

What your onboarding
fee covers

A one-time setup that gets your bookings, attraction readiness, admissions and credits, sessions and events, equipment maintenance, prize redemption, and settlement and closeout live before your first monthly cycle. Fees are starting points; final scope depends on the number of venues and attractions, your booking, POS and game-card systems, data volume, and deployment requirements.

Setup / 01

Essential

Starting at$1,000+one-time

  • Venue kickoff and operating-hours, attraction and party-room configuration
  • Package, pricing and capacity rules set up in Bookings
  • Opening-inspection checklists and equipment register for Attraction Readiness
  • Game-card credit packages and reload rules for Admissions & Credits
  • Prize catalogue, ticket values and stock levels for Prize Redemption
  • Role-based access for front desk, floor, technicians, and finance
  • Settlement & Closeout shift template and day-one go-live handoff
Setup / 02Recommended

Plus

Starting at$2,500+one-time

Everything in Essential, plus:

  • Import of historical bookings, maintenance logs, and prize inventory
  • Two scoped integrations to your booking, POS, or game-card systems
  • Custom Sessions & Events schedules and service-exception rules
  • Live onboarding sessions for front desk, floor, technician, and finance teams
  • Dedicated support during parallel-run and go-live week
Setup / 03

Enterprise

Starting at$5,000+one-time

Everything in Plus, plus:

  • Multi-venue or multi-site rollout plan
  • Enterprise SSO, audit logging, and safety-evidence mapping for inspections and repairs
  • Bespoke ERP and general ledger bridges for Settlement & Closeout
  • Multi-tier approval workflows for refunds, credit adjustments, and technical release
  • Dedicated implementation lead for equipment and payment-system integration

Two ways to run it.
The same subscription.

Cloud (SaaS)

Runs in Nestack's managed cloud with secure hosting, daily backups, and automatic updates. The fastest way to get your venue live.

Private / self-hosted

Run the same platform inside your own cloud VPC or on-prem environment, so guest bookings, payment and game-card records, and AI predictions stay in your infrastructure. Monthly subscription remains unchanged.

Note: The subscription is identical on either model; only the onboarding scope differs by your security and deployment requirements.

Pre-purchase FAQ / 11

BEFORE
THE
EXPERIENCE.

01Can Thozqemvurik AI prevent conflicting bookings across attractions, party rooms, and scheduled venue activities?

Yes. Thozqemvurik AI checks requested bookings against attraction availability, party-room capacity, staff coverage, scheduled sessions, and approved operating windows before a reservation is confirmed. If two bookings compete for the same space, equipment, or time slot, the platform flags the conflict, shows the overlap, and helps staff reschedule or adjust the booking before confirmation.

02How does the platform verify that attractions and equipment are ready before guests are admitted?

Thozqemvurik AI connects Bookings with Attraction Readiness by checking opening inspections, cleaning logs, equipment status, technical release records, and applicable restrictions. If a VR station, arcade machine, or attraction is unavailable or restricted, the platform updates usable capacity and prevents that resource from being allocated until the issue is cleared by authorized staff.

03What happens when a guest reports missing credits, a failed card reload, or an incorrect deduction during play?

The platform compares payment receipts, issued card values, reload activity, game-reader transactions, and available machine evidence to investigate the discrepancy. It helps staff identify duplicate reloads, failed activations, or unsupported deductions, then routes the case for an approved refund, credit adjustment, or follow-up review.

04Can Thozqemvurik AI handle live operational issues such as session overruns, equipment faults, or interrupted guest experiences?

Yes. During Sessions & Events, the platform tracks actual activity timing, attendance, attraction usage, and service completion against the planned booking. If a session overruns, equipment fails, or a guest experience is interrupted, the system records the service exception, routes the issue to Equipment Maintenance when needed, and supports staff in arranging substitutions, recovery actions, or approved adjustments.

05How are prize redemption, final payments, and shift closeout handled before the day is fully closed?

Thozqemvurik AI carries completed activity records into Prize Redemption and Settlement & Closeout. It verifies ticket balances before prizes are issued, records stock movements, identifies inventory variances, matches deposits and payments against delivered services, and highlights cash or settlement discrepancies before staff complete final invoicing and shift handover.