How does the Vestiqra AI subscription pricing work, and are there per-seat charges?+
Pricing is a transparent monthly platform subscription based on your active retail store footprint and variant SKU catalog scale—with absolutely zero per-seat licensing penalties. Your entire merchandise planning team, buyers, inventory allocators, store managers, and finance controllers can collaborate simultaneously without adding user licenses. Core retail modules, standard workflow automation, and pre-built connectors are all included.
How are AI credits billed, and how do we prevent surprise overage charges?+
Standard platform operations, inventory matrix updates, and daily ledger synchronizations are completely covered under your flat base subscription. Heavy AI processing—such as automated PO/ASN document OCR, textile label compliance inspection, and multi-store size curve demand forecasting—uses dedicated AI credits. Clients recharge credits on a predictable pay-as-you-go balance with real-time balance tracking, configurable spending caps, automated low-balance alerts, and zero surprise overages.
What does the one-time onboarding investment cover?+
One-time onboarding starts from $1,000 for Essential, $2,500 for Plus, and $5,000 for Enterprise tiers. This fee covers complete hands-on deployment: cleaning your historical transaction records and style-color-size catalog, configuring EDI 856/810 feeds, calibrating initial size curves against Open-to-Buy (OTB) budgets, and delivering role-specific training for merchandise buyers, inventory controllers, and store leads before your first billing cycle begins.
What if our retail volume fluctuates seasonally, or we need to cancel?+
We recognize the natural seasonality of fashion retail cycles. Subscriptions run on a flexible month-to-month commitment with no multi-year lock-in traps or cancellation penalties. You can easily adjust module capacity between peak trading seasons and slower quarters. Furthermore, your historical merchandise data, size curves, and transaction logs remain 100% your property and can be exported in open, standard formats at any time.
Will AI ever change retail store prices, markdowns, or purchase commitments automatically?+
Never without explicit human sign-off. Vestiqra AI is engineered around strict human-in-the-loop governance. Every size-run allocation recommendation, slow-mover markdown candidate, and purchase order proposal is presented with transparent confidence scores, weeks-of-supply (WOS) forecasts, and margin impact modeling. Authorized buyers, store managers, and controllers maintain full veto and approval authority before any transaction is executed.
How do you protect our proprietary supplier costs, sales velocity, and margin data?+
Your merchandise data is your competitive advantage. Every client runs within logically isolated, enterprise-grade encrypted environments (AES-256 at rest, TLS 1.3 in transit). Your style-color-size margins, vendor landed costs, and customer transaction journals are strictly quarantined and never used to train public or cross-tenant foundation models. SOC 2 Type II compliance and dedicated private VPC deployments are available for enterprise retailers.
How quickly do fashion and apparel retailers see measurable, tangible ROI?+
Most retail clients achieve full payback within 30 to 45 days of deployment. Immediate capital recovery comes from catching supplier ASN carton shortages before paying vendor invoices, preventing size-run stockouts through timely inter-store inventory rebalancing, protecting initial markup (IMU) by eliminating premature blanket markdowns, and curbing return fraud by validating garment conditions against original receipts.
Do we need to rip and replace our existing ERP, POS, or e-commerce platforms?+
No. Vestiqra AI is specifically architected to co-exist with and enhance your existing retail tech stack. It connects seamlessly via bi-directional APIs and standard EDI feeds to your current ERP (NetSuite, SAP, Microsoft Dynamics 365), POS terminals, warehouse management systems (WMS), and e-commerce platforms (Shopify Plus, Salesforce Commerce Cloud). It serves as your unified operational system of record without operational disruption.
Can we start with a single pilot module or a regional store cluster first?+
Yes, and we actively encourage phased rollouts. Many retailers begin by deploying Buying and Receiving to plug carton receiving leakages, or pilot Variant Inventory across a 5-to-10 store regional cluster. Once your merchandise planners and store teams experience the reduction in stockouts and manual data entry, expanding to omnichannel Orders, Returns, and Settlement is seamless.
What dedicated support and guidance do we receive during rollout?+
From contract signing through go-live, your team is assigned a dedicated Retail Solutions Architect and Implementation Lead. We review your existing SKU taxonomies, configure automated three-way invoice matching rules, conduct parallel transaction testing against your live feeds, and deliver customized, role-based workflows for your buyers, visual merchandisers, and inventory controllers.
What ongoing support is available during critical peak retail trading events?+
Enterprise subscriptions include 24/7 dedicated operational standby during peak shopping events, seasonal fashion collection drops, and Black Friday / Cyber Monday (BFCM) surges. We provide guaranteed sub-hour SLA response times, direct Slack/Microsoft Teams escalation channels, and proactive system health monitoring so your retail operations never miss a beat.
