Sec 01 · OverviewManaged AI Agent Operations · Real Estate
Your real estate AI agents,
run like production systems.
Nestack Agent Care operates the AI agents behind your buyers and tenants, property operations, deals and money, and compliance filings. We watch every run, from listing copy and enquiries to valuations and leases, so a reply that breaches fair-housing rules or an incomplete disclosure is caught before it becomes a legal or contractual issue.
- Failure modes catalogued
- 176
- Agent playbooks
- 20
- Enterprise critical SLA
- 30 min
- Continuous agent operations
- 24/7
PlaybooksSection 02
Pick your agent
Choose from 20 real estate agent playbooks to see what each agent does, where it can fail, and how we keep it reliable, compliant, secure, and production-ready.
Draft listing descriptions from the facts already in the listing record, flag phrasing a licensee should weigh, and hold drafts for the named listing licensee, who decides whether anything is published.
Open Listing-copy generation agents7 failure modes
Restate the published application steps from the system of record, disclose the broker and the automated status, and route the enquiry to the named licensed human, who decides availability, price and who qualifies.
Open Tenant & buyer inquiry agents7 failure modes
Assemble candidate comparables and their provenance from licensed records, screen draft narrative for prohibited and proxy language, and hold the pool for the state-certified appraiser, who forms the opinion of value.
Open Valuation-support assistants7 failure modes
Populate the state-approved lease form from verified data, assemble the mandatory disclosure packet for that jurisdiction, and hold every term with legal effect for the broker completing the form.
Open Lease-processing copilots7 failure modes
Draft tenant and owner communication from the lease of record, hold anything with legal effect for the licensed property manager or broker of record, and log what was sent and who approved it.
Open Property-management agents7 failure modes
Call and text only numbers the supervising broker has released from a consent-verified list, speak the identification, callback number and AI disclosure on connecting, and hand the conversation to the named licensed agent.
Open Lead-qualification & follow-up voice agents7 failure modes
Present the property's published times unchanged from enquirer to enquirer, log the set that went out, and hold confirmation and access for the licensee who holds the written authorisation.
Open Showing & tour-scheduling assistants7 failure modes
Reconcile the balance to the ledger of record, send arrears outreach under Reg F conduct rules, and hold every notice, plan and placement for the licensed property manager, who decides what issues.
Open Rent-collection & delinquency-outreach agents7 failure modes
Compute deadlines from the executed instrument with the governing clause quoted, escalate them as they approach and after they lapse, and hold the acts with legal effect for the licensee of record.
Open Transaction-coordination copilots7 failure modes
Index loan and title documents, reconcile them against the conditions list and compute candidate TRID dates — the licensed originator, the settlement agent and the title underwriter keep the acts that are theirs.
Open Mortgage & title-processing agents7 failure modes
Extract and reconcile rent-roll and operating-statement line items, tag every input with how it was verified, and hold the package for the investment committee, which decides the acquisition.
Open Deal-underwriting & due-diligence copilots7 failure modes
Bring the bank balance, the book balance and the trust liability onto one cut-off date, itemise the differences with their evidence, and hold the pack for the broker, who reviews, signs and dates it.
Open Broker trust-account reconciliation agents7 failure modes
Square the continuation sheet against the period's work, match the waivers on file to who was actually paid, and run the response clock the governing state sets — the officer certifies, not the agent.
Open Construction-draw administration agents7 failure modes
Build the evidence file behind each household under the programme rules that unit sits in, run the correction clock the agency opens, and hold the annual pack for the owner, who certifies.
Open Affordable-housing compliance agents7 failure modes
Set what the consumer report actually says against the applicant file, flag duplicates, out-of-window records and identity mismatches, run the notice clock the state sets — a named human decides and types the reason.
Open Tenant-screening record & adverse-action agents7 failure modes
Scope the parcels, rebuild each jurisdiction's non-extendable deadline from this year's source, and assemble the exhibits the form demands — never an opinion of value, which a named person states under oath.
Open Property-tax appeal evidence agents7 failure modes
Place each building on its regime and pathway, reconcile the consumption record and name what is missing from it, and hold the filing for the professional who certifies and the owner who files.
Open Building energy & emissions filing agents7 failure modes
Build the expense pool from the ledger, cite the clause behind the line, hold the pack for the asset manager who issues a statement a tenant audits, not a price for a buyer.
Open Operating-expense reconciliation agents7 failure modes
Reconcile the reserve study, the adopted budget and the inspection report against each other component by component, and hold the certification pack for the officer or director who signs it.
Open Association reserve & governance agents7 failure modes
Compute each tested ratio under the loan's own definitions, trace every input to the statement it came from, and hold the certificate pack for the named officer, who signs and delivers it.
Open Loan-covenant compliance agents7 failure modes
Regulatory map
The rules your real estate agents answer to
Every failure mode in the Real Estate playbook is mapped to the rule it could breach. These are the 16 regulatory areas we watch, each with its citation.
- 01Fair housing & accessibility24 CFR 100.75(c) · 24 CFR 100.80(b) · 24 CFR 100.204(a)9 failure modes
- 02Valuation & discriminatory effects24 CFR 100.500 · AVM rule, 89 FR 64538 · 12 CFR 34.429 failure modes
- 03Screening & adverse actionFCRA 15 U.S.C. 1681e(b) · 15 U.S.C. 1681m(a) · Reg B 12 CFR 1002.9(b)(2)9 failure modes
- 04Listing claims & attributionFTC Substantiation Policy (1984) · NAR Code of Ethics 2026, Art. 2 · 17 U.S.C. 1202(b)9 failure modes
- 05Contact consent & AI identity47 CFR 64.1200 · FCC 24-17 (2 Feb 2024) · Cal. Bus. & Prof. Code 179419 failure modes
- 06Mortgage disclosure & referrals12 U.S.C. 2607 · 12 CFR 1024.14 · 12 CFR 1026.19(e)–(f)7 failure modes
Sec 03 · Procedures
Onboard → Observe → Respond → Improve → Verify
We instrument your agents, watch them around the clock, turn incidents into fixes, verify that improvements hold, and deliver a monthly audit-ready scorecard your board or regulator can read.
When an agent misbehaves, nobody improvises — the crew flies the procedure.
Agent incident response
Applies: SEV-1 / SEV-2 / SEV-3
DetectEP-1
An alert, failed evaluation, guardrail event or human reviewer identifies a risky session. The case is acknowledged according to the applicable response target.
ContainEP-2Memory item
For a SEV-1 incident, pause the affected workflow, restrict the risky tool or move the agent into an agreed safe mode before full diagnosis. Containment authority is established during onboarding.
DiagnoseEP-3
Correlate the goal, retrieval, plan, workflow, task, tool, LLM, evaluation and guardrail records; identify the affected slice, classify the failure mode, and locate the earliest critical decision that caused the issue.
RemediateEP-4
Apply the relevant runbook and correct the affected prompt, workflow, tool configuration, data source or guardrail. Link the change to the originating evidence and verify the affected slice through targeted output, step or trajectory evaluations before restoring autonomy.
NotifyEP-5
Notify the client according to the agreed communication target. SEV-1 updates include affected agents, impacted sessions, containment status, probable source and next action.
LearnEP-6
Complete the post-incident review within five business days. Close the incident only after the failure mode, corrective action and verification evidence are recorded, and the relevant evaluation case, guardrail or runbook has been updated.
Nestack Agent Care contains the immediate risk, identifies the failed operational layer, verifies the corrective action, and converts the incident into reusable evidence for future monitoring and evaluation.
AI Agent Care pricing, made simple
Per agent. Per month. Pay only for the AI agents actively running in production.
Agent Care
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