Real EstateManaged AI Agents

Real Estate AI Agents,
Monitored for Compliance

Nestack Agent Care helps real-estate companies monitor, evaluate, and optimize AI agents used for listing automation, valuation, tenant communication, and disclosure handling — before small AI errors become fair-housing or contractual issues.

190failure modes
82SEV-1 failure modes
965+baseline eval cases
24/7Agent Monitoring

Scope

Real Estate AI agents we build & manage

Twenty-two archetypes — from listing copy and rent collection to trust reconciliation, inspection filings and tax appeals.

Observability

What we make observable

Every real-estate agent session is traced across ten layers — what we capture and the evidence we keep.

  1. Evidence we keep
    Goalconstraintsapproval requirement
  2. Evidence we keep
    Sourceversiontimestamprelevancecitation
  3. Evidence we keep
    Planned sequenceactual sequenceworkflow status
  4. Evidence we keep
    Task statusresultretryfailure reason
  5. Evidence we keep
    Tool nameversioninputoutputpermissionresult
  6. Evidence we keep
    Model/versioninput/outputtoken usagelatencycost
  7. Evidence we keep
    Evaluation typemetricthresholdresult
  8. Evidence we keep
    Guardrail targettriggeractionenforcement result
  9. Evidence we keep
    Reviewerdecisioncorrectionreason
  10. Evidence we keep
    Outcome statusbusiness resultlinked trace

Catalog

Failure modes

Filter failure modes by where they occur in the agent lifecycle—from goals and retrieval to tools, evaluations, guardrails and outcomes.

Nothing on this page matches that. Try a layer (tool, retrieval, guardrail), a code, or a severity.

0 documented↑↓ move · ↵ open · ⌘↵ filter matrix
190 documented · select a cell to filter
49
64
54
10
62
30
66
75
11
148
RE-01Discriminatory steering or exclusionary languageSEV-1
RE-02Misleading listing claims — invented features, sizes, permissionsSEV-1
RE-03Valuation hallucination — prices without comparable evidenceSEV-2
RE-04Lease-term errors — dates, break clauses, escalationsSEV-2
RE-05Trust-account guidance errorsSEV-1
RE-06Tenant/applicant privacy leaksSEV-1
RE-07Stale zoning, strata or planning dataSEV-2
RE-08Unauthorized commitments — repairs, rent reductions, approvalsSEV-2
RE-09Material-fact omissions — required disclosures missing from listings and answersSEV-1
RE-10Bond and deposit misadvice — lodgement, deductions, release rulesSEV-2
RE-11Offer-process misstatement — invented competing bids, wrong offer statusSEV-1
RE-12Maintenance-triage failures — gas, electrical, security hazards not treated urgentSEV-1
RE-13Viewing and access errors — double-bookings, access codes to wrong partiesSEV-3
RE-14Arrears and notice errors — wrong notice periods, premature termination stepsSEV-2
RE-15Algorithmic rent-setting collusion — pooled competitor data in pricing recommendationsSEV-1
RE-16Automated applicant gatekeeping — voucher auto-rejection, context-blind screening scoresSEV-1
RE-17Screening-record mismatch — wrong-person, stale or sealed records driving denialsSEV-1
RE-18Valuation-model bias — systematic undervaluation across protected areasSEV-1
RE-19Discriminatory ad targeting — audience selection and delivery excluding protected classesSEV-1
RE-20Undisclosed AI identity — agent passes as human; missing license/brokerage disclosuresSEV-2
RE-21Unconsented outreach — AI voice calls and texts without valid consentSEV-1
RE-22Escalation and handoff failure — looping answers, no human path, over-messagingSEV-2
RE-23Collections conduct risk — automated dunning tone, persistence and complaint deflectionSEV-2
RE-24Ledger-state hallucination — false payment and account-status confirmationsSEV-2
RE-25Counterparty verification failure — deepfake sellers, cloned voices, AI-forged documentsSEV-1
RE-26AI-altered imagery — undisclosed enhancement or staging, defect concealmentSEV-2
RE-27Accessibility failure — degraded service on disability inquiries, assistive-tech breakageSEV-1
RE-28Compensated referral steering — pay-to-play rankings of lenders and settlement providersSEV-2
RE-29Cross-client context contamination — confidential positions leaking between sessionsSEV-1
RE-30Sycophantic advice drift — validating client price beliefs against the evidenceSEV-3
RE-31Carrying-cost misestimation — taxes, insurance, strata/HOA wrong or omittedSEV-3
RE-32Third-party risk scores stated as fact — contested model outputs presented as property attributesSEV-3
RE-33Hallucinated legal authority — invented statutes and case law in notices and adviceSEV-2
RE-34Prompt-injection manipulation — hostile instructions in uploads, emails or listing dataSEV-2
RE-35Conversation-capture privacy — chat and session recording without consentSEV-2
RE-36Lead-pipeline degradation — unqualified tour flooding, missing contact captureSEV-3

A · Listing-copy generation agents

LC-03Non-authoritative source01 · RetrievalSEV-3
LC-04Occupant-directed phrasing02 · ReasoningSEV-1
LC-06Over-specified claim02 · ReasoningSEV-1
LC-02Prohibited-field content03 · Tool / writeSEV-1
LC-05Prior-remarks carry-forward03 · Tool / writeSEV-2
LC-01Attribution omitted04 · OutputSEV-2
LC-07Silent style regression05 · Change / VersionSEV-2

B · Tenant & buyer inquiry agents

TB-01Stale availability cache01 · RetrievalSEV-3
TB-02Interpolated rent figure02 · ReasoningSEV-1
TB-03Voucher read as disqualifier02 · ReasoningSEV-1
TB-04Premature disposition write03 · Tool / writeSEV-1
TB-05Unauthorised screening pull03 · Tool / writeSEV-2
TB-06Adverse-action notice incomplete04 · OutputSEV-2
TB-07Silent scope regression05 · Change / VersionSEV-2

C · Valuation-support assistants

VS-01Stale-mirror comparable01 · RetrievalSEV-3
VS-02Tract covariate as proxy02 · ReasoningSEV-1
VS-03Contract-price anchoring02 · ReasoningSEV-1
VS-04Adjustment written to the grid03 · Tool / writeSEV-1
VS-05Licence-scope export03 · Tool / writeSEV-2
VS-06Prohibited narrative wording04 · OutputSEV-2
VS-07Legacy mapping persists05 · Change / VersionSEV-2

D · Lease-processing copilots

LX-01Stale cap figure01 · RetrievalSEV-3
LX-02Inferred lead exemption02 · ReasoningSEV-1
LX-03Missed local ordinance02 · ReasoningSEV-1
LX-04Wrong deposit figure written03 · Tool / writeSEV-1
LX-05Unsigned acknowledgment03 · Tool / writeSEV-2
LX-06Excluded notice sent04 · OutputSEV-2
LX-07Superseded rider05 · Change / VersionSEV-2

E · Property-management agents

PY-01Superseded lease version01 · RetrievalSEV-3
PY-02Accommodation signal missed02 · ReasoningSEV-1
PY-03Non-renewal inferred02 · ReasoningSEV-1
PY-04Wrong effective date03 · Tool / writeSEV-1
PY-05Trust-touching ledger post03 · Tool / writeSEV-2
PY-06Cross-owner disclosure04 · OutputSEV-2
PY-07Unpinned template version05 · Change / VersionSEV-2

F · Lead-qualification & follow-up voice agents

VO-01Co-registration artefact01 · RetrievalSEV-3
VO-02Area-code time inference02 · ReasoningSEV-1
VO-03Revocation read narrowly02 · ReasoningSEV-1
VO-04Partial suppression write03 · Tool / writeSEV-1
VO-05Recording on by default03 · Tool / writeSEV-2
VO-06Identification omitted04 · OutputSEV-2
VO-07Silent disclosure regression05 · Change / VersionSEV-2

G · Showing & tour-scheduling assistants

SW-01Stale occupancy flag01 · RetrievalSEV-3
SW-02Latency read as low intent02 · ReasoningSEV-2
SW-03Partial verification accepted02 · ReasoningSEV-1
SW-04Credential before authority03 · Tool / writeSEV-1
SW-05Expiry beyond the cap03 · Tool / writeSEV-1
SW-06No times available04 · OutputSEV-2
SW-07Slot visibility changed05 · Change / VersionSEV-2

H · Maintenance-triage & work-order agents

WO-01Unsourced year-built read01 · RetrievalSEV-3
WO-02Life-safety signal missed02 · ReasoningSEV-1
WO-03Intrusion read as cosmetic02 · ReasoningSEV-1
WO-04Lapsed vendor record03 · Tool / writeSEV-1
WO-05Auto-close on no access03 · Tool / writeSEV-2
WO-06Notice to a stale address04 · OutputSEV-2
WO-07Stale SLA constant05 · Change / VersionSEV-2

I · Rent-collection & delinquency-outreach agents

RD-01Stale ledger snapshot01 · RetrievalSEV-3
RD-02Inferred eviction status02 · ReasoningSEV-1
RD-03Default fee formula applied02 · ReasoningSEV-1
RD-04Late fee posted to the ledger03 · Tool / writeSEV-1
RD-05Counter bypassed by campaign03 · Tool / writeSEV-2
RD-06Third-party disclosure04 · OutputSEV-2
RD-07Effective-date drift05 · Change / VersionSEV-2

J · Transaction-coordination copilots

TC-01Superseded contract read01 · RetrievalSEV-3
TC-02Calendar-day miscount02 · ReasoningSEV-1
TC-03Financing read as satisfied02 · ReasoningSEV-1
TC-04Removal filed unapproved03 · Tool / writeSEV-1
TC-05New date written once03 · Tool / writeSEV-2
TC-06Wire instructions relayed04 · OutputSEV-2
TC-07Superseded form version05 · Change / VersionSEV-2

K · Mortgage & title-processing agents

TT-01Superseded document read01 · RetrievalSEV-3
TT-02Tolerance bucket misread02 · ReasoningSEV-1
TT-03Denial reason not from the record02 · ReasoningSEV-1
TT-04Redisclosure trigger missed03 · Tool / writeSEV-1
TT-05Segregation of duties broken03 · Tool / writeSEV-2
TT-06NPI sent to a spoofed address04 · OutputSEV-2
TT-07Filing posture out of step05 · Change / VersionSEV-2

L · Deal-underwriting & due-diligence copilots

DD-01Marketing rent roll pulled01 · RetrievalSEV-3
DD-02Recovery clause misread02 · ReasoningSEV-1
DD-03REC treated as resolved02 · ReasoningSEV-1
DD-04Model written without a diff03 · Tool / writeSEV-1
DD-05Checklist cleared on filename03 · Tool / writeSEV-2
DD-06Internal deck reaches LPs04 · OutputSEV-2
DD-07Superseded survey standard05 · Change / VersionSEV-2

M · Building-safety & inspection-filing agents

FB-03Prior condition list absent01 · RetrievalSEV-3
FB-04Sub-cycle from the lot02 · ReasoningSEV-1
FB-06One city, every building02 · ReasoningSEV-1
FB-02Clock started at inspection03 · Tool / writeSEV-1
FB-05Retention-only rule dropped03 · Tool / writeSEV-2
FB-01Qualification not held04 · OutputSEV-2
FB-07Silent cycle drift05 · Change / VersionSEV-2

N · Broker trust-account reconciliation agents

FF-03Feeds pulled on two dates01 · RetrievalSEV-3
FF-04Mid-month deficit missed02 · ReasoningSEV-1
FF-06Difference half-explained02 · ReasoningSEV-1
FF-02Transfer in flight netted03 · Tool / writeSEV-1
FF-05Stale cheque counted twice03 · Tool / writeSEV-2
FF-01Signatory set unchecked04 · OutputSEV-2
FF-07Silent rule regression05 · Change / VersionSEV-2

O · Construction-draw administration agents

FG-03Superseded contract sum01 · RetrievalSEV-3
FG-04Unreconciled percentage jump02 · ReasoningSEV-1
FG-06Non-conforming waiver form02 · ReasoningSEV-1
FG-02Clock started on the invoice03 · Tool / writeSEV-1
FG-05Exception aged as pending03 · Tool / writeSEV-2
FG-01Condition read as satisfied04 · OutputSEV-2
FG-07Silent waiver-rule drift05 · Change / VersionSEV-2

P · Affordable-housing compliance agents

FH-03Stale verification01 · RetrievalSEV-3
FH-04Available-unit blind spot02 · ReasoningSEV-1
FH-06Wrong set-aside test02 · ReasoningSEV-1
FH-02Clock templated too long03 · Tool / writeSEV-1
FH-05Early retention purge03 · Tool / writeSEV-2
FH-01Uncited proposition04 · OutputSEV-2
FH-07Silent rule drift05 · Change / VersionSEV-2

Q · Tenant-screening record & adverse-action agents

FJ-03Superseded report read01 · RetrievalSEV-3
FJ-04Checklist reads as a ranking02 · ReasoningSEV-1
FJ-06Proxy surfaced in the record02 · ReasoningSEV-1
FJ-02Reason pre-populated03 · Tool / writeSEV-1
FJ-05Clock started at the report03 · Tool / writeSEV-2
FJ-01Notice element omitted04 · OutputSEV-2
FJ-07Silent clock drift05 · Change / VersionSEV-2

R · Property-tax appeal evidence agents

FK-03Cached deadline table01 · RetrievalSEV-3
FK-04Implied value opinion02 · ReasoningSEV-1
FK-06Wrong accounting basis02 · ReasoningSEV-1
FK-02Ineligible signer03 · Tool / writeSEV-1
FK-05Cross-filing mismatch03 · Tool / writeSEV-2
FK-01Incomplete exhibit set04 · OutputSEV-2
FK-07Silent deadline drift05 · Change / VersionSEV-2

S · Building energy & emissions filing agents

FM-03Submeter gap unrecorded01 · RetrievalSEV-3
FM-04Pathway read off the meters02 · ReasoningSEV-1
FM-06Limit built on stale area02 · ReasoningSEV-1
FM-02Gap filled, not flagged03 · Tool / writeSEV-1
FM-05Cure window mis-routed03 · Tool / writeSEV-2
FM-01Non-filing exposure missed04 · OutputSEV-2
FM-07Silent calendar drift05 · Change / VersionSEV-2

T · Operating-expense reconciliation agents

FS-03Stale trial balance01 · RetrievalSEV-3
FS-04Fee billed on the property02 · ReasoningSEV-1
FS-06Cap run on house convention02 · ReasoningSEV-1
FS-02Unclassified line defaulted03 · Tool / writeSEV-1
FS-05Base year not grossed up03 · Tool / writeSEV-2
FS-01Statement lands late04 · OutputSEV-2
FS-07Silent clause drift05 · Change / VersionSEV-2

U · Association reserve & governance agents

FU-03Superseded study read01 · RetrievalSEV-3
FU-04Portfolio line netting02 · ReasoningSEV-1
FU-06One rule, both types02 · ReasoningSEV-1
FU-02Answer against the report03 · Tool / writeSEV-1
FU-05Certificate lapses in term03 · Tool / writeSEV-2
FU-01Affidavit against a draft04 · OutputSEV-2
FU-07Silent threshold drift05 · Change / VersionSEV-2

V · Loan-covenant compliance agents

FV-03Definition not extracted01 · RetrievalSEV-3
FV-04Trailing-period test02 · ReasoningSEV-1
FV-06Management NOI used02 · ReasoningSEV-1
FV-02Consecutive month missed03 · Tool / writeSEV-1
FV-05Rent roll and statement split03 · Tool / writeSEV-2
FV-01Statement does not tie04 · OutputSEV-2
FV-07Silent definition drift05 · Change / VersionSEV-2

Guardrails

Critical guardrails for Real estate agents

Ten controls that hold regardless of prompt, plan or pressure. Open one to see what it protects, what trips it, what the agent is forced to do, who may release it, and what is written to the record.

GR-01No steering or exclusionary language toward protected classesOverride defined
  1. Target

    Every buyer, renter and advertising surface — chat, listings, e-mail and ad-audience tooling.

  2. Trigger

    Output or audience filter correlating with protected characteristics or steering by neighbourhood composition.

  3. Action — enforced

    Message or targeting change is blocked; agent may describe properties and criteria in compliant terms only.

  4. Human override

    Compliance broker reviews flagged wording and releases a corrected version; matched-pair audits continue.

Logged evidenceoutput hash · flagged phrase or filter · audience definition · reviewer identity · decision · timestamp

GR-02No listing published without verified claims and disclosuresOverride defined
  1. Target

    Listing content — features, sizes, permissions, imagery and mandated material-fact disclosures.

  2. Trigger

    Claim without a source record, required disclosure missing, or imagery altered beyond declared edits.

  3. Action — enforced

    Publication is held; agent may publish only source-backed content with the disclosure checklist complete.

  4. Human override

    Listing agent-of-record confirms evidence and completes the checklist in the listing workflow.

Logged evidencelisting id · claim-to-source map · disclosure checklist state · image edit log · publisher identity · timestamp

GR-03No cross-client context carried between sessionsNo override
  1. Target

    Session memory, retrieval and documents across vendors, buyers, landlords, tenants and applicants.

  2. Trigger

    Requested context belongs to a different client file than the authenticated session.

  3. Action — enforced

    Access is denied before retrieval; agent proceeds only on the active client’s own file.

  4. Human override

    None — cannot be overridden in session

Logged evidencesession client id · requested file owner · denied query hash · policy version · timestamp

GR-04No instruction embedded in uploads, emails or listing data executedNo override
  1. Target

    Inbound content — application documents, tenant e-mails, portal messages, photos and listing feeds.

  2. Trigger

    Directive or tool-steering content detected inside any uploaded or retrieved material.

  3. Action — enforced

    Material is treated as inert data; embedded directives are stripped, quarantined and logged, never acted on.

  4. Human override

    None — cannot be overridden in session

Logged evidencecontent hash · source channel · detected directive · quarantine id · timestamp

GR-05No trust-account guidance outside controlled proceduresOverride defined
  1. Target

    Any answer touching trust money — deposits, bonds, disbursements, deductions and release rules.

  2. Trigger

    Trust-money intent detected without a matching controlled procedure or current ledger record.

  3. Action — enforced

    Agent declines to improvise, quotes the controlled procedure and verified ledger state, and refers to the licensee.

  4. Human override

    Licensee-in-charge issues case-specific guidance under their licence through the compliance workflow.

Logged evidencequery · procedure id and version · ledger record cited · referral outcome · timestamp

GR-06No payee or bank-detail change without call-back verificationOverride defined
  1. Target

    Settlement, deposit and rent payment instructions for vendors, landlords, tenants and buyers.

  2. Trigger

    Any request to change payout details, from any channel, including calls and video.

  3. Action — enforced

    Change is held from all disbursements until a call-back to the number on file verifies the counterparty.

  4. Human override

    Trust-accounts manager approves after the recorded call-back; synthetic-voice checks apply.

Logged evidencerequest source · client id · old/new account hash · call-back outcome · approver identity · timestamp

GR-07No tenancy denial issued on unverified screening recordsOverride defined
  1. Target

    Applicant screening — credit, criminal, eviction and voucher-status inputs to tenancy decisions.

  2. Trigger

    Denial proposed on mismatched identity, sealed or stale records, or an automatic voucher rule.

  3. Action — enforced

    Denial is held; agent may compile the verified record set for a human decision-maker.

  4. Human override

    Property manager decides with FCRA-grade verified records and logs the adverse-action notice.

Logged evidenceapplication id · record sources and match scores · decision-maker identity · outcome · notice timestamp

GR-08No non-public competitor data in rent recommendationsOverride defined
  1. Target

    Rent-setting and revenue tooling — pricing models, comps feeds and recommendation prompts.

  2. Trigger

    Input stream or document classified as non-public competitor pricing or occupancy data.

  3. Action — enforced

    Ingestion is blocked and the recommendation invalidated; agent may price from public and first-party data only.

  4. Human override

    Compliance counsel approves data sources; per-recommendation exceptions are never granted.

Logged evidencedata-source id · classification verdict · blocked ingestion event · model version · timestamp

GR-09No AI voice call or text without recorded consentOverride defined
  1. Target

    Outbound calling and SMS across prospecting, arrears follow-up and appointment reminders.

  2. Trigger

    Dial or send attempted without a valid consent record, or without bot-status disclosure configured.

  3. Action — enforced

    Contact is blocked pre-dial; agent may queue the contact for a licensed human or seek consent lawfully.

  4. Human override

    Marketing compliance owner attaches the verified consent record; the block lifts for that recipient only.

Logged evidencerecipient id · consent record and date · disclosure script version · block or send outcome · timestamp

GR-10No gas, electrical or security hazard triaged below urgentOverride defined
  1. Target

    Maintenance intake across portals, chat and phone transcription for every managed property.

  2. Trigger

    Report matches hazard taxonomy — gas smell, exposed wiring, failed locks, water near electrics.

  3. Action — enforced

    Ticket is forced to emergency priority and dispatched; agent may not downgrade, close or defer it.

  4. Human override

    Property manager may reclassify only after a licensed contractor’s on-site assessment is logged.

Logged evidenceticket id · hazard classification · dispatch target and time · contractor assessment · state changes · timestamp

Oversight

Human review — triggers, decisions and evidence

When a defined risk trigger fires, the affected action is routed to a named reviewer. Every decision is recorded with its correction, escalation and final outcome for full traceability.

  • ConfidenceLow-confidence valuation
  • Financial impactTrust-account movement
  • Identity / change riskCounterparty or bank change
  • Irreversible actionOffer or notice action
  • Policy riskDisclosure or screening flag
  • Safety controlGuardrail override
  • Quality failureFailed critical evaluation
Humanreviewnamed reviewer
  • Revieweridentity + role
  • Decisionapprove / reject / amend
  • Correctionwhat changed
  • Escalationwho, why and severity
  • Final outcomereleased / blocked / returned for rework

7 triggers · any one halts the agent

1 record · 5 fields, every time

Compliance

Regulatory mapping

  • 01 Goal
  • 02 Retrieval
  • 03 Workflow
  • 05 Tool
  • 06 LLM
  • 07 Evaluation
  • 08 Guardrail
  • 09 Human review
  • 10 Outcome

Fair housing & accessibility

Words or images indicating a preference, conduct implying an available unit is taken, and refusing reasonable accommodation are each unlawful; New York adds source of income. HUD removed the part 109 advertising guidelines in 1996.

24 CFR 100.75(c) · 24 CFR 100.80(b) · 24 CFR 100.204(a)

Lifecycle layer:01 Goal · 06 LLM · 08 Guardrail · 10 Outcome

  • RE-01
  • RE-19
  • RE-27
  • LC-04
  • LC-07
  • SW-02
  • SW-06
  • TB-03
  • PY-02

Evaluations

Baseline evaluation suite — in detail

Baseline evaluations are completed during onboarding and repeated based on the selected plan. Agents that fail critical checks remain restricted until they pass re-testing.

Detailed case sets
36
Failure modes covered
36
Retired & rotated / quarter
10%
Audit-ready scorecard
Monthly

Output evaluation2 suites · 210 cases

150 casesSteering matched-pairscatches RE-01
60 casesNotice-period setcatches RE-14

Use your work email to unlock the full grid. We use it to send the requested Agent Care material and qualify business inquiries. We do not sell or share your email.

  1. Domain-expert review

    Client-designated subject-matter experts review evaluation criteria, pass thresholds and industry-specific risks before baseline approval.

  2. Test-case rotation

    Evaluation cases are refreshed regularly to reduce memorisation, limit overfitting and maintain meaningful performance measurement.

  3. Scorecard integration

    Scorecards compare results with the approved baseline, show performance trends and flag material declines for review and escalation.

  4. Client-specific extensions

    Where included in scope, evaluations may be expanded using approved incidents, workflows, policies, data patterns and industry-specific risks.

Monitoring

Change-aware monitoring

When agent performance changes, Nestack correlates the shift with changes to the agent, prompt, model, tools, knowledge base, guardrails and evaluation suite.

Version changes by layer
01AgentAgent changed in week 4Agent changed in week 11
02PromptPrompt changed in week 6
03ModelModel changed in week 3
04ToolTool changed in week 7
05Knowledge-baseKnowledge-base changed in week 8Knowledge-base changed in week 10
06GuardrailGuardrail changed in week 5Guardrail changed in week 12
07Eval-suiteEval-suite changed in week 10
Disclosure-accuracy rate92–100%
  • Week 1 · 98.1%
  • Week 2 · 98.0%
  • Week 3 · 98.2%
  • Week 4 · 98.1%
  • Week 5 · 98.3%
  • Week 6 · 98.1%
  • Week 7 · 98.2%
  • Week 8 · 94.5%
  • Week 9 · 94.3%
  • Week 10 · 98.1%
  • Week 11 · 98.2%
  • Week 12 · 98.3%

Week readouthover or select

Week 8of 12

  • 05Knowledge-basekb 2026.07

94.5%Disclosure-accuracy rate

  • 7 layers stamped on every run · 12-week window
  • Catches RE-07 · stale zoning and planning data

Something missing?

Don’t see your agent’s issue here?

Every AI environment is different. Share what you’re seeing, and we’ll review the behaviour, assess the risk and recommend the evaluations or controls that may help.

Report an agent issue

Tell us what you’re seeing

The more specific, the faster we can reproduce it. Playbook: Real Estate

We reply within one business day.

See pricing

No commitment. Even if you never become a client, we’ll tell you what we think is happening.

Process

Universal incident runbook

Severity is assigned based on business impact, customer harm, data exposure, operational disruption and overall scope.

  • SEV-1 Critical
  • SEV-2 Major
  • SEV-3 Moderate
  • SEV-4 Minor
STEP 01

Automated monitoring or human review identifies unusual behaviour. Alerts are recorded and routed according to severity.

Outcomes

Not just that it ran.
What it delivered.

Observability shows the agent ran. It can’t show the disclosure was complete or what the work cost. Where outcome data exists, we trace each result to its session — and a named reviewer signs off the month.

Issued
Monthly, per engagement
Traced
Every figure to its session
Signed
By your engagement reviewer
Used for
Client reporting, partner review, the AgentOps scorecard

Nestack AgentOps

Real estate fleet · monthly statement

  • Enquiry qualified and answered8,420
  • Listing published and checked1,180
  • Maintenance job dispatched2,640
  • Application assessed960
  • Trust reconciliations completed12 of 12
  • Workflows delivered13,200
  • Outcome success rate98.2%
  • Human correction required238 · 1.8%
Average AI cost per successful workflow$0.30

Every figure linked to its source trace · exportable for review and audit support

Cost control

Keep real estate AI agent costs under control

Token spend is monitored, optimised and reported as part of Agent Care — and savings never come at the expense of quality, because every change is verified against your evaluation baseline.

We review token spend by agent, workflow, model, and session so you can understand where AI costs are coming from.

Running real estate AI agents in production?

Get a free assessment of one agent. We’ll review its behaviour, run a baseline evaluation and highlight potential risks and performance gaps.

Loading open times…

Open times

Select an available date above to view open 45-minute times from our calendar.