Sec 01 · OverviewManaged AI Agent Operations
Your AI agents,
run like production systems.
Nestack Agent Care operates your production AI agents across goals, workflows, tools, LLMs, evaluations, guardrails, human review, and business outcomes—coordinating incidents, costs, and reporting to detect failures, manage policy risks, monitor performance drift, and verify improvements as conditions evolve.
- Failure modes catalogued
- 603
- Industry playbooks
- 23
- Enterprise critical SLA
- 30 min
- Continuous agent operations
- 24/7
PlaybooksSection 02
Pick your industry
Choose your industry to explore the risks we monitor, the evaluations we run, and the procedures we follow to keep AI agents reliable, compliant, secure, and production-ready across every stage of operation.
- 2.01AccountingFailure modes 29Eval sets 29Cases ~2070Nestack Agent Care monitors and improves accounting AI agents, catching errors before they affect clients or financial operations.
- 2.02Advertising & MarketingFailure modes 46Eval sets 46Cases ~2850Nestack Agent Care monitors and improves marketing AI agents, catching errors before they affect brand, budget, or compliance.
- 2.03AgricultureFailure modes 27Eval sets 14Cases ~1005Nestack Agent Care monitors and improves agriculture AI agents, catching errors before they become costly field mistakes.
- 2.04AutomotiveFailure modes 40Eval sets 40Cases ~2290Nestack Agent Care monitors and improves automotive AI agents, catching errors before they affect safety or trigger recalls.
- 2.05BankingFailure modes 29Eval sets 13Cases ~1235Nestack Agent Care monitors and improves banking AI agents, catching errors before they create regulatory or financial exposure.
- 2.06BiotechnologyFailure modes 26Eval sets 26Cases ~1660Nestack Agent Care monitors and improves biotech AI agents, catching errors before they affect research integrity or compliance.
- 2.07ConstructionFailure modes 38Eval sets 38Cases ~1950Nestack Agent Care monitors and improves construction AI agents, catching errors before they affect site safety or project costs.
- 2.08EducationFailure modes 30Eval sets 30Cases ~1950Nestack Agent Care monitors and improves education AI agents, catching errors before they affect learning or student safety.
- 2.09ElectronicsFailure modes 34Eval sets 14Cases ~995Nestack Agent Care monitors and improves electronics AI agents, catching errors before they affect product specs or safety.
- 2.10Energy, Utilities & EnvironmentFailure modes 37Eval sets 14Cases ~905Nestack Agent Care monitors and improves energy AI agents, catching errors before they affect grid reliability or safety.
- 2.11Food & BeverageFailure modes 53Eval sets 14Cases ~980Nestack Agent Care monitors and improves food & beverage AI agents, catching errors before they affect food safety.
- 2.12HealthcareFailure modes 53Eval sets 15Cases ~1310Nestack Agent Care monitors and improves healthcare AI agents, catching errors before they affect patient safety or compliance.
- 2.13InsuranceFailure modes 67Eval sets 16Cases ~1600Nestack Agent Care monitors and improves insurance AI agents, catching errors before they lead to unfair outcomes.
- 2.14ManufacturingFailure modes 52Eval sets 14Cases ~990Nestack Agent Care monitors and improves manufacturing AI agents, catching errors before they cause defects or downtime.
- 2.15Media & EntertainmentFailure modes 93Eval sets 14Cases ~940Nestack Agent Care monitors and improves media AI agents, catching errors before they affect legal standing or brand safety.
- 2.16MiningFailure modes 50Eval sets 23Cases ~1550Nestack Agent Care monitors and improves mining AI agents, catching errors before they affect safety or regulatory standing.
- 2.17Real EstateFailure modes 36Eval sets 14Cases ~965Nestack Agent Care monitors and improves real-estate AI agents, catching errors before they affect contracts or compliance.
- 2.18Retail & E-commerceFailure modes 49Eval sets 16Cases ~1110Nestack Agent Care monitors and improves retail AI agents, catching errors before they affect revenue or inventory.
- 2.19Sports & FitnessFailure modes 61Eval sets 13Cases ~825Nestack Agent Care monitors and improves sports and fitness AI agents, catching errors before they affect member trust.
- 2.20TelecomFailure modes 36Eval sets 13Cases ~770Nestack Agent Care monitors and improves telecom AI agents, catching errors before they affect network uptime or security.
- 2.21Transportation & LogisticsFailure modes 41Eval sets 14Cases ~910Nestack Agent Care monitors and improves logistics AI agents, catching errors before they affect delivery safety.
- 2.22Travel & HospitalityFailure modes 35Eval sets 14Cases ~850Nestack Agent Care monitors and improves hospitality AI agents, catching errors before they affect the guest experience.
- 2.23Other IndustriesFailure modes 16Eval sets 15Cases ~1120Nestack Agent Care monitors and improves AI agents across all sectors, catching errors before they affect operations.
Department playbooks · Directory
- Administration / Facilities
- Corporate Strategy / BizDev
- Customer Success
- Customer Support
- Engineering / R&D
- Finance & Accounting
- Human Resources
- Information Technology
- Legal & Compliance
- Marketing
- Operations
- Procurement / Purchasing
- Product Management
- Public Relations
- Quality Assurance
- Sales
- Supply Chain / Logistics
Sec 03 · Procedures
Onboard → Observe → Respond → Improve → Verify
We instrument your agents, watch them around the clock, turn incidents into fixes, verify that improvements hold, and deliver a monthly audit-ready scorecard your board or regulator can read.
When an agent misbehaves, nobody improvises — the crew flies the procedure.
Agent incident response
Applies: SEV-1 / SEV-2 / SEV-3
- EP-1
Detect
An alert, failed evaluation, guardrail event or human reviewer identifies a risky session. The case is acknowledged according to the applicable response target.
- EP-2
ContainMemory item
For a SEV-1 incident, pause the affected workflow, restrict the risky tool or move the agent into an agreed safe mode before full diagnosis. Containment authority is established during onboarding.
- EP-3
Diagnose
Correlate the goal, retrieval, plan, workflow, task, tool, LLM, evaluation and guardrail records; identify the affected slice, classify the failure mode, and locate the earliest critical decision that caused the issue.
- EP-4
Remediate
Apply the relevant runbook and correct the affected prompt, workflow, tool configuration, data source or guardrail. Link the change to the originating evidence and verify the affected slice through targeted output, step or trajectory evaluations before restoring autonomy.
- EP-5
Notify
Notify the client according to the agreed communication target. SEV-1 updates include affected agents, impacted sessions, containment status, probable source and next action.
- EP-6
Learn
Complete the post-incident review within five business days. Close the incident only after the failure mode, corrective action and verification evidence are recorded, and the relevant evaluation case, guardrail or runbook has been updated.
Nestack Agent Care contains the immediate risk, identifies the failed operational layer, verifies the corrective action, and converts the incident into reusable evidence for future monitoring and evaluation.
AI Agent Care pricing, made simple
Per agent. Per month. Pay only for the AI agents actively running in production.
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