Solution Overview
If you work in retail, an order management system in the form of a web application will help you manage your supply chain more effectively. These systems streamline the process of order management and distribution for you. You might have dealers who are geographically far from you, as well as employees locally, far away at headquarters, and transporters who are always on the move.
With the help of an order management system developed by Nestack, you can keep track of what’s happening at all of these different parts of the supply chain without spending all your time on the phone with different parties. A good dealer order management system will change the way you manage your business processes. It will let you automate the simpler operations to keep your business moving and growing effectively. At the same time, it will reduce inventory throughout your supply chain and make your order statuses across the supply chain far more transparent.
Business Challenges
The retailer faced several logistical hurdles in managing its supply chain.
- Geographically dispersed dealers: The only problem that emerged in the course of the study was the communication and coordination with dealers in the different locations.
- Mobile workforce: The workers especially the transporters were always in transit and this meant that it was hard to know the status of the orders and shipment at any given time.
- Inefficiency in communication: This was a challenge because in order to ascertain the status of orders one had to make a number of phone calls and send emails which could have taken a lot of time and could as well provide inconclusive or distorted information.
- Inventory management: It was also lacking in proper inventory management throughout the chain, which meant that the company was often overstocked or understocked.
Technology Stack
If you need to keep better track of your orders without spending all your time following up in-person or on the phone, an order management system developed by Nestack is the software you need. You can take advantage of the real-time exchange of information to keep things clear and easy on the buyer side and the seller side.
Platform: Delphi XE7
Database: MS SQL Server 2000
Operating System: Windows
Industry: Retail
Solution
Nestack Technologies has built and deployed an entirely custom Order Management System for the retailer.
- Real-time order tracking: The OMS provided the real time order management information about each order in the supply chain. Dealers, employees and transporters were also in a position to use the system to give or receive information on their part thus eliminating the lengthy process of having to chase after the same.
- Automated operations: Such activities include order update, shipment tracking and inventory control which helped to reduce the work load and frequency of mistakes.
- Enhanced inventory management: This was made possible by the OMS as it made sure that the retailer was well stocked at all times to enable it meet the demand of the particular customer at a specific time. This improved the restocking management and reduced inventories across the whole supply chain.
- Improved communication and collaboration: OMS made it possible for the dealer, employee and the transporter to interface in a way that wasn’t possible before in the platform. This improved the collaboration and ensured that all the parties involved were working with the same set of information at the same time hence reducing on time wastage and conflicts.
Hire Delphi Developers
Nestack have a highly experienced team of qualified Delphi programmers helping numerous customers to develop effective products which range from simple databases to high-end networking-based server applications.
Hiring a Delphi Developer from Nestack ensures solutions tailored to your needs, with our offshore center acting as an extension of your onshore team.
