Nestack provides text data analytics service which will allow to identify trend, visualize, summarize and then sentiment analysis when will help you to check customer feedback about your product or service .We use machine learning Algorithms to train data set so you can enhance your customers' experiences and levels of engagement by using these analytics to understand their needs, desires, and behaviors. Text data analytics allow you to control the finest aspects of customer experience for all customer interactions and touch-points by making the most of internal structured and unstructured data. This includes information about customer demographics and transactions and data from calls, logs, social media, and external sources.
The Nestack text data scientists have extensive experience with identifying hidden pattern and customer voice insights for clients from all over the world. The outsource solutions offered by Nestack are custom designed to utilize data mining, consulting, research, statistics, and text analytics to your advantage.
The data-driven analytics solutions offered by Nestack will line up with your specific needs to provide you with more understanding of customer voice, even from unstructured data. This will lead to better customer engagement for you.